Your patients arrive without verified coverage. Your staff wastes 20+ hours weekly
calling insurance companies. Claims get denied due to eligibility gaps. Revenue cycles extend to 45+ days.
Mergant’s 24/7 insurance verification team eliminates manual bottlenecks,
reduces claim denials by up to 40%, and accelerates your revenue cycle.
Insurance verification is one of the most time-consuming, error-prone tasks in
your practice, yet it directly impacts your bottom line. Most healthcare providers
still verify eligibility manually, leading to costly delays, denied claims, and
frustrated patients.
Our Process
Our 5-step process ensures 100% coverage verification before treatment, eliminating eligibility gaps and accelerating your revenue cycle.
Your front desk submits patient insurance info via our secure portal or API.
Our team verifies coverage status, benefits, deductibles, and co-pays (2-5 min).
We submit pre-auth requests and track approvals with insurance carriers.
With complete eligibility data, claims submit accurately with zero delays.
Dental billing issues can lead to delayed payments, growing accounts receivable, and lost revenue. Our dental billing and AR support services help practices manage claims, follow up on outstanding balances, post insurance payments, and maintain a healthy revenue cycle.
Verified eligibility before treatment eliminates the #1 cause of denials.
Your staff stops wasting time on verification calls. Reclaim 50+ hours monthly for patient care and revenue-generating work.
Patients know their coverage upfront. No surprise bills, no complaints. Higher satisfaction scores and positive reviews.
Reduce denials, eliminate rework, and accelerate payments. Average practice recovers $45K-$85K yearly.
All data encrypted. Secure portal with audit trails. Certifications: HIPAA, SOC 2, BAA compliant.
Your own verification team, not a call center. Direct support, custom reporting, proactive communication.
Ready To Improve Your Revenue Cycle?
From claims follow-up and insurance payment posting to accounts receivable management, our team helps dental practices improve collections and reduce revenue delays.
Insurance verification is a critical part of your revenue cycle. We understand
you have questions before trusting this function to an offshore partner. Here are
the most common questions we hear, and our honest answers.
Mergant maintains a 98.7% accuracy rate on all verifications. We cross-reference patient details directly on live insurance portals rather than relying on outdated third party tools.
Standard turnaround time is 5 to 15 minutes per patient. We complete standard plans in under 10 minutes and offer expedited same day handling for urgent walk in requests.
Yes, we are 100% HIPAA compliant and SOC 2 Type II certified. Your practice data is fully protected using secure AES 256 encryption networks both in transit and at rest.
Onboarding usually starts within a few days depending on requirements.
Yes, we integrate seamlessly with major medical and dental systems like Dentrix, Eaglesoft, Open Dental, and eClinicalWorks. All completed verification results sync back into your practice management software.